Tracking order
At ViviCoti, we understand the importance of keeping you informed about your order's journey. Below is a detailed guide on how to track your order easily and efficiently.
How to Track Your Order
- Once your order is confirmed and shipped, you will receive a shipping confirmation email at the address provided during checkout. This email will include your unique tracking number and a link to track your package.
- If you did not receive the email or need assistance, you can always reach out to our support team at [email protected] for help with your tracking details.
Using a Third-Party Tracking Service
For a seamless tracking experience, we recommend using reliable third-party logistics tracking websites. One such trusted platform is 17Track. Here’s how to use it:
- Visit the 17Track website.
- Enter your tracking number in the search bar provided.
- Click "Track" to view real-time updates on your package's location and estimated delivery date.
17Track supports multiple carriers and provides detailed, up-to-date information to help you monitor your shipment effortlessly.
What to Do If You Encounter Issues
If your tracking information is not updating or you have concerns about your delivery, please contact us at [email protected]. Our team is here to assist you and ensure your order arrives as expected.
Thank you for shopping with ViviCoti. We appreciate your trust and are committed to providing a transparent and reliable shopping experience.