Shipping policy
Shipping Policy
At ViviCoti, we are committed to delivering your orders efficiently and reliably. Please review our shipping guidelines below to understand how we handle your purchases.
Shipping Method
We offer Standard Shipping for all orders. This service ensures your items are delivered securely to your provided address. Delivery times may vary based on your location and product availability.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing may take slightly longer. You will receive a confirmation email with tracking details once your order ships.
Shipping Rates
Shipping fees are calculated based on the weight, dimensions, and destination of your order. The exact cost will be displayed at checkout before you complete your purchase. Note that we do not offer free shipping at this time.
Delivery Areas
We currently ship to most regions worldwide. If you have questions about delivery to your specific location, please contact us for assistance.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. Use this to monitor your package's delivery status through our carrier's website.
Shipping Delays
While we strive for timely delivery, factors like weather, customs, or carrier issues may cause delays. We appreciate your patience and will assist where possible to resolve any issues.
Contact Us
For any shipping-related inquiries, reach out to our support team at [email protected]. We aim to respond within 24-48 hours.