Terms of service

Terms of Service

Welcome to ViviCoti. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

User Agreement

This User Agreement governs your use of ViviCoti's services, including browsing, purchasing products, and interacting with our content. By using our site, you affirm that you are at least 18 years old or have parental consent, and you agree to provide accurate information for transactions. Prohibited activities include fraudulent behavior, unauthorized access, or any action that disrupts the website's functionality.

Limitation of Liability

ViviCoti shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of data, profits, or business opportunities. Our total liability for any claims related to our services is limited to the amount you paid for the products in question. We are not responsible for issues beyond our control, such as third-party actions or force majeure events.

Intellectual Property Protection

All content on this website, including text, graphics, logos, and product designs, is the property of ViviCoti or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission. Unauthorized use may result in legal action.

Refund Policy

We offer refunds for products within 30 days of purchase, provided the item is unused, in its original packaging, and accompanied by a valid proof of purchase. Refunds are processed to the original payment method and may take 5-10 business days. Certain items, such as perishables or personalized products, are non-refundable. For assistance, contact us at [email protected].

Dispute Resolution

Any disputes related to your use of ViviCoti shall be resolved through amicable negotiation. If unresolved, disputes will be submitted to binding arbitration in accordance with the laws of the jurisdiction where ViviCoti is based, waiving the right to pursue claims in court. Class actions are not permitted.

For questions regarding these terms, email us at [email protected]. Continued use of the site constitutes acceptance of any updates to these terms.